BACtrack View Help Articles

About BACtrack View

• Is BACtrack View an Interlock Device?
• Do I Have to Pay For the Breathalyzer?
• Is BACtrack View Court Approved?

Getting Started

• How to Sign Up for BACtrack View
• How Soon Will My Breathalyzer Arrive?
• What are the shipping fees?
• What is an Accountability Partner?
• What is a Connection?
• Quick Start Guide: Testers

See all 11 articles

Compatibility

• Can I Use BACtrack View If I Have an Android and My Monitor Has an iPhone?
• Can I Use BACtrack View If I Have an iPhone and My Monitor Has an Android?
• Which Devices Are Compatible With BACtrack View?

Security & Testing Guidelines

• What is CLEARview™?
• Testing Guidelines & Precautions
• Why am I receiving a "Face Not Found" message?
• Why am I receiving a "Multiple Devices Nearby" message?

Breathalyzer

• What Happens If I Lose or Break My Breathalyzer?
• How Often Does My Breathalyzer Need to be Calibrated?
• How Often Should I Charge My Breathalyzer?
• How Long Does It Take the Breathalyzer To Charge?
• Which Breathalyzers Are Compatible With BACtrack View?

Billing

• When will I be charged?
• Can I Sign Up For More Than One Free Trial?
• Do Pre-Paid Subscriptions Auto Renew?
• How Much Does BACtrack View Cost?
• How Do I Upgrade or Downgrade My Subscription Plan?
• How Do I Update My Billing Information?

Using BACtrack View

• How Do I Self Initiate a Test?
• How Do I Take a Scheduled Test?
• How Do I Enable Notifications?
• How Do I Log Out Of The App?
• How Do I Reset My Password?
• When Is a Test Considered Missed?

See all 9 articles

Scheduling

• How Do I Send an Immediate Test Request?
• How Do I Create a Testing Schedule?
• How Do I Update or Delete a Test Schedule?

Troubleshooting

• Log In Troubleshooting for Android Users

Cancellation

• Who Can Cancel the Subscription?
• Is My Testing History Saved After I Cancel My Subscription?
• How Do I Cancel My Subscription?
• Refund & Cancellation Policy
• How to Cancel Your BACtrack View App Store Subscription