Breanna Davis
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Recent activity by Breanna Davis-
When Is a Test Considered Missed?
Once a Tester has received a notification that it's time to take a test, they have 35 minutes to complete the test before it's considered "missed." They will receive three additional text message r...
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What Happens If I Lose or Break My Breathalyzer?
If you lose or break your breathalyzer, you can request a replacement device be sent to you. Please send an email to view@bactrack.com with the following information:First & last nameShipping addre...
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Refund & Cancellation Policy
Monthly Subscription Refund PolicyAll monthly BACtrack View subscription plans include a 14-day free trial. After 14 days, the chosen subscription plan is billed in advance on a monthly basis and i...
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How to Cancel Your BACtrack View App Store Subscription
This article provides instructions on how to cancel a subscription that was purchased through your device's app store.Important: Before completing the steps below, to manage your data storage prefe...
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How do I log into the BACtrack View Web Portal?
To log into the BACtrack View web portal, please follow the steps below. Navigate to https://view.bactrack.com/sign-in Log in using the same email address and password you use for the BACtrack V...
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How do I view only certain events on the dashboard?
In the BACtrack View web portal, the dashboard allows you to see all events or filter by your preferred events to review. To filter, please follow the steps below. On the web portal dashboard, clic...
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How to Download a PDF Report
NOTE: Basic plan users cannot download PDF reports. Plus plan users can download one PDF report per month (based on billing cycle). Pro plan users have unlimited PDF report downloads.*Accountabilit...
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How Often Does My Breathalyzer Need to be Calibrated?
Maintaining your BACtrack View breathalyzer is essential for reliable remote alcohol monitoring. With typical calibration processes, you need to ship your device back to the manufacturer, which lea...
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How Often Should I Charge My Breathalyzer?
The BACtrack Mobile device should last for quite awhile on a single charge. Many customers can use it for hundreds of tests before it needs to be charged.The BACtrack View app will also display a ...
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How Long Does It Take the Breathalyzer To Charge?
The BACtrack Mobile breathalyzer used with the BACtrack View subscription service takes about 2 hours for a full charge. Please note this can vary based on the power source used to charge it. Be su...