What Happens If I Lose or Break My Breathalyzer?

If you lose or break your breathalyzer, you can request a replacement device be sent to you. Please send an email to view@bactrack.com with the following information:

  • First & last name
  • Shipping address
  • Email address associated with your BACtrack View account

The cost of a replacement device is $99.99, which will be charged to the credit card on file for your account. Please let us know in the email if you need the device expedited to you and we will let you know the price for that option. 

NOTE: There will be no refunds or reimbursements for subscription fees due to a lost or broken breathalyzer. If your device has stopped working by no fault of your own, we will send a replacement free of charge.