What Happens If I Lose or Break My Breathalyzer?

If you lose or break your breathalyzer, you can request a replacement device be sent to you. Please send an email to view@bactrack.com with the following information:

  • First & last name
  • Shipping address
  • Email address associated with your BACtrack View account

The cost of a replacement device is $79.99, which will be charged to the credit card on file for your account.

NOTE: There will be no refunds or reimbursements for subscription fees due to a lost or broken breathalyzer. If your device has stopped working by no fault of your own, we will send a replacement free of charge.